SAVE UP TO $30 ON BRILLIANT PAD
BrilliantPad
Welcome to Brilliant Pad

Congratulations on your new BrilliantPad

The best thing you can do now is set it up before your puppy arrives, so the routine starts the moment they walk in the door. Everything you need is on this page.

Your first 15 minutes
1
Set up the training space
Confined area with bed, food, water and BrilliantPad
2
Assemble BrilliantPad, connect to WiFi
About 10 minutes, no tools needed
3
Get ready in advance
So homecoming day is calm and clean

The best start you can give your puppy

Get ready before your puppy comes home and you’ll be on the fast track to potty training success.

Getting started

Master potty training in three easy steps

Tap into your puppy’s natural instincts, and the habit sticks fast.

Wondering about walks and outdoor time? Indoor training doesn't mean giving up walks →
Feels like the wrong path?
Assembly

Set up your BrilliantPad

Unboxing, loading the first roll, and plugging it in, step by step, before you start training.

Machine came with a UniCover or grate? Watch Pro videos 4 (Locking cover) and 5 (Grate & ramp), and make sure both cover latches are open so the pad can advance. Watch the videos →

Setup guide →
Connectivity

Download and install the app

You'll get potty notifications, remote look-in, pad advance controls. Connect your system to WiFi for all features. Have Basic? Upgrade to Smart →

App setup →

Everything you need to keep going

Set up auto-refill and you'll never run out. It's the lowest price per roll and one less thing to remember.

Setup & support

Assembly, roll loading, the app, cleaning and troubleshooting, step by step.

Training center

Full protocols for puppies, pad users, grass patches and hybrid indoor-outdoor routines.

Double warranty

Double your coverage for free

Register your BrilliantPad and your 1-year warranty becomes 2, free. It also keeps your setup on file, so support can help you faster if you ever need it.

Register your BrilliantPad →

Need help? Contact our potty training concierge

Reach out and you can talk to a live human. Weekdays, 9am to 4pm CT.

Call or text 312‑348‑7915 Send us a note