The best thing you can do now is set it up before your puppy arrives, so the routine starts the moment they walk in the door. Everything you need is on this page.
Get ready before your puppy comes home and you’ll be on the fast track to potty training success.
Tap into your puppy’s natural instincts, and the habit sticks fast.
Unboxing, loading the first roll, and plugging it in, step by step, before you start training.
Machine came with a UniCover or grate? Watch Pro videos 4 (Locking cover) and 5 (Grate & ramp), and make sure both cover latches are open so the pad can advance. Watch the videos →
You'll get potty notifications, remote look-in, pad advance controls. Connect your system to WiFi for all features. Have Basic? Upgrade to Smart →
Set up auto-refill and you'll never run out. It's the lowest price per roll and one less thing to remember.
Assembly, roll loading, the app, cleaning and troubleshooting, step by step.
Full protocols for puppies, pad users, grass patches and hybrid indoor-outdoor routines.
Register your BrilliantPad and your 1-year warranty becomes 2, free. It also keeps your setup on file, so support can help you faster if you ever need it.
Reach out and you can talk to a live human. Weekdays, 9am to 4pm CT.