Contact information
We're here to help
Questions about your machine, an order, or which BrilliantPad is right for your dog? Discuss with a live human.
Call or text
(312) 348-7915
Weekdays, 9am to 4pm CT
Self-serve
Setup, training and troubleshooting, any time
Returns (with RMA only):
151 N Hastings Drive, Buffalo Grove, IL 60089
Mailing address for invoices. No returns accepted at this address: Brilliant Pet 2 LLC, 540 North Dearborn Street, PO Box 10784, Chicago, IL 60610, United States







