My 14 year old adapted immediately with a little help. She typically goes to the door to go outside but an injury doesn't allow stairs so we needed an odorless solution for our covered deck. I captured & put some of her urine on the pad. Then left a little showing & now she knows that's the ***** place. A great solution & working wonderfully!!
Hi Evelyn: Try these instructions https://www.youtube.com/watch?v=WQAfoPR-Jzo If that doesn't work or you have additional questions, please do not hesitate to contact customer service at firstname.lastname@example.org.