Here's everything you need to set up your BrilliantPad system, train your dog, and support their health throughout their entire life.
Welcome to BrilliantPad. Clean and healthy starts here!
Here's everything you need to set up your BrilliantPad system, train your dog, and support their health throughout their entire life.
Welcome to BrilliantPad. Clean and healthy starts here!
Here's everything you need to set up your BrilliantPad system, train your dog, and support their health throughout their entire life.
Getting started is quick and easy
Watch this video to set up your BrilliantPad in less than 10 minutes.
Pick the situation that best describes you, then follow the step-by-step instructions below:
1. Get ready
Before your puppy arrives, create a training space near your primary living space, like the family room or kitchen. This will be a confined area with a bed, food and water, and BrilliantPad.
2. Welcome home
We know it’s tempting to play with your puppy and let them roam free at first. Instead, immediately put your puppy on BrilliantPad in their training area to get them off on the right foot.
3. Create a daily routine
Create a daily routine. Training your pup to use BrilliantPad takes a few minutes at a time, a few times a day. Put your puppy directly on BrilliantPad at these times:
For best results, be positive and consistent with training. This is a small investment with a huge pay off: a happy and healthy dog.
1. Introduce BrilliantPad
Set up your BrilliantPad in your dog's current potty spot where you would normally place potty pads. Based on your dog's preference, use a clean pad or soiled pad. You can also us Go Here Dog Attractant Spray.
2. Replace & Reduce pads
As soon as your dog uses the potty pads that's been placed on top of the BrilliantPad, replace with a clean pad. After several days of success, fold the pad in half or replace with a clean half pad. Let your dog use half pads for a full day.
3. Remove regular pads
Next, fold or cut the pad in in quarter pieces, and let your dog use quarter pieces for a day. Then, completely remove the pad so that your dog can use the BrilliantPad directly.
If your dog refuses to use a smaller pad or has an accident, clean up the mess with an enzymatic cleaner, like BrilliantPad Tidy Shot Spray, and return to the last pad size your dog successfully used.
Select the situation that applies to you:
Transition from Grass Patches
Even nervous dogs can be trained to use BrilliantPad. If your dog shows signs of anxiety around new items in your home, remember to take it slow.
Give your pup time to warm up to BrilliantPad, and watch this video to learn how to introduce BrilliantPad to a nervous dog.
It is near impossible for most people to train an adult dog that is not currently using puppy pads to use BrilliantPad. After all, there is a reason people say, “It’s hard to teach an old dog new tricks!”
If you are exceptionally determined and remarkably patient, however, it may be possible to train your adult dog to use BrilliantPad.
Be mindful this is really hard and BrilliantPad does not provide training support for this use case. For best results, work with an Animal Behaviorist or Certified Dog Trainer and practice the training outlined below.
Method for training adult dogs:
If you purchased a BrilliantPad Pro for a whelping pen environment, click here.
Every dog needs a little training to adopt new behavior. Remember these tips
Training takes a little time, but the reward is huge — a cleaner home and a happier, healthier dog. Follow these tips to help your pup adjust to BrilliantPad.
Be patient, positive, and consistent:
Place your dog on BrilliantPad at these times:
Help your dog accept the machine:
If your dog is nervous about the motion or sound, use basic commands like "Sit" and "Stay" to redirect their focus and build confidence.
Use our training sprays to reinforce desired behavior:
Need help?Email us anytime at support@BrilliantPad.com - we're here for you!
BrilliantPad Smart App provides tools to protect the health of your dog through all stages of life.
BrilliantPad Smart App provides tools to protect the health of your dog through all stages of life.
Stay notified
Health Alerts call attention to changes in potty frequency and waste consistency.
| Get health alerts |
| Track your pet's health |
| Stay notified |
BrilliantPad Smart includes WiFi, camera, and app to get potty notifications, automatic cleaning, and advanced health protection.
Ready to upgrade?
BrilliantPad App fundamentals
BrilliantPad App fundamentals
Setup and pairing
We’ll guide you through WiFi setup and registration. Learn about advanced features, including the health log and intelligent roll monitoring.
Using the app
Get familiar with the different app features:
Personalize BrilliantPad to fit your environment.
Live support is available from 9am to 5pm Central Time at 312-348-7915 or you can contact us below.