This free Smart Module exchange is only for customers who received an exchange authorization. Please contact firstname.lastname@example.org if you cannot connect BrilliantPad to your WiFi for troubleshooting and to see if you qualify for this program.
How to exchange your Module:
Step 1: Get Pre-Approval from BrilliantPad customer service.
Step 2: Add this item to your cart and check out. A credit card is required, but you will not be charged at this time.
Step 3: Receive shipment with Smart Control Module and a prepaid return shipping label.
Step 4: Install and set up new module. Follow the instructions at the bottom of this page.
Step 5: Put old module into the shipping box, affix prepaid shipping label and drop off to FedEx.
This module exchange is free. Your credit card will be charged $69.99 only if the old module is not received within 30 days.